Description
Media shows as completed in the Hub Transfer Queue, shows in the Data Usage, or displaying for some users but not others.
Resolution
- Confirm that the media was shared to the user that you are signed in as in the Hub.
- If you have already refreshed the app, and still don't see the media in the Hub, then navigate to the Hub app Settings > General tab.
- Navigate to the Data folder, and then close the Hub app.
- Find and delete the offline.db file. (It may be living in multiple folders at the data folder level).
- Relaunch the Hub app, and see if it is present now.