Licensing a User Manually
The user may need to use the Manual Licensing feature in instances when they aren't able to log into the software, because they are unable to connect to the internet to validate their software license.
- Open Focus by clicking on the hamburger icon in the top right hand corner of the login page and select Manual Licensing.
- Click Save License Request File and share with your Catapult Pro Video Administrator.
- The Administrator must log in to Cloud Licensing https://sbgsoftware.com/login and navigate to Upload menu, then select the user from the Who is this license for? dropdown menu and upload the License Request File.
- Once the license request is approved navigate to the Admin menu All Licenses.
- Use the search bar to filter licenses by user, then select Download next to the product that needs licensing.
- Return to Focus and select Import License.