How to Request Password Reset

Resetting a Password

To reset an existing user's password:

1. Log in as an Administrator to Cloud Licensing https://sbgsoftware.com/login.
2. Navigate to Admin  All Users and find the relevant user.
3. Click Request Password Reset.
   
   
   This will generate the following message:
   
4. Click OK to confirm the reset.

To reset a password for a new user when their email has expired, follow How to Activate Your Catapult Pro Video Account.